- 85-985: Introduction to Project Portfolio Management (Second Edition)
- 85-081: PMI Scheduling Professional (PMI–SP)® Certification
- 85-080: Project Managing Outsourced Resources
- 85-073: PMI Risk Management Professional (PMI–RMP®) Certification
- 85-061: Certified Associate in Project Management (CAPM®) Certification: Fourth Edition
- 85-037: Managing Outsourced Projects as an IT Vendor
- 85-026: Introduction to Agile Project Management
- 85-014: Project Management Skills for Technical Teams
- 85-995: Fundamentals of Databases Using Oracle
- 85-956: Introduction to Programming Using Java
- 85-170: Adobe® ColdFusion® 8 – Level 2
- 85-169: Adobe® ColdFusion® 8 – Level 1
- 85-091: Certified Software Tester (CSTE)
- 85-082: Developing XML–Based Web Applications
- 85-078: Certified Software Quality Engineer (CSQE)
- 85-072: SQL – Advanced Querying (Fourth Edition)
- 85-071: SQL–Fundamentals of Querying (Fourth Edition)
- 85-067: Software Programming – Best Practices
- 85-053: Introduction to Software Life Cycle Models
- 84-755: Adobe® RoboHelp® 8 – Level 1
- 85-983: Security Awareness (Third Edition)
- 85-979: Introduction to Network Design and Management
- 85-954: Certified Information Systems Security Professional (CISSP)®: Second Edition
- 85-063: Certified Information Security Manager (CISM®) Certification
- 85-057: Firewall – A Network Security Me
- 84-705: Introduction to Personal Computers Using Windows® 7
- 84-689: Mac OS® X v10.6 – Introduction
- 84-628: Microsoft® Office Project 2007 – Web Access
- 84-602: Microsoft® Project 2010 – Level 1
- 84-595FL: Microsoft ® Office Outlook ® 2010 – Level 1 (First Look)
- 84-595: Microsoft® Office Outlook™ 2010 – Level 1
- 84-594FL: Microsoft® Office Outlook® 2010 – Transition from Outlook® 2003 (First Look)
- 84-592FL: Microsoft® Office PowerPoint® 2010 – Level 1 (First Look)
- 84-591FL: Microsoft® Office PowerPoint® 2010 – Transition from PowerPoint® 2003 (First Look)
- 84-587FL: Microsoft® Office Access® 2010 – Level 1 (First Look)
- 84-586FL: Microsoft® Office Access® 2010 – Transition from Access® 2003 (First Look)
- 84-583: Microsoft® Office Word 2010 – Level 2
- 84-582FL: Microsoft® Office Word 2010 – Level 1 (First Look)
- 84-581FL: Microsoft® Office Word 2010: Transition from Word 2003 (First Look)
- 84-577: Microsoft® Office Excel® 2010 – Level 2
- 84-576FL: Microsoft® Office Excel® 2010 – Level 1 (First Look)
- 84-575FL: Microsoft® Office Excel® 2010: Transition from Excel 2003 (First Look)
- 84-574FL: Microsoft® Office 2010 – Transition from Office 2003 (First Look)
- 85-070: Motivating IT Teams
- 85-069: Effective Contract Negotiation for IT Managers
- 85-059: IT Infrastructure Library (ITIL®) Foundation Certification v3.0
- 85-035: Fundamentals of Finance for IT Managers
- 85-033: Strategic IT Planning Skills (Includes Simulation)
- 85-013: Effectively Managing Technical Teams
- 84-748: QuickBooks® 2010 for Windows – Advanced
- 84-747: QuickBooks® 2010 for Windows – Introduction
- 84-697: Microsoft® SharePoint® Foundation 2010–Level 2
- 84-696: Microsoft® Windows® SharePoint® Foundation 2010 –
- 84-314: Google™ AdWords for Businesses
- 84-688: Adobe® After Effects® CS4
- 84-502: Adobe® Dreamweaver® CS5 – Level 1 (First Look)
- 84-397: Adobe® InDesign® CS5 – Level 1
- 84-396: Adobe® Illustrator® CS5 – Level 2
- 84-395FL: Adobe® Illustrator® CS5 – Level 1 (First Look)
- 84-389FL: Adobe® Flash® CS5 – Level 1 (First Look)
- 84-385: Adobe® Photoshop® CS5 – Level 2
- 84-384FL: Adobe® Photoshop® CS5 – Level 1 (First Look)
- 84-379: Adobe® CS5 – New Features
- 84-249: Adobe® Fireworks® CS4 (Macintosh)
- 84-248: Adobe® Photoshop® CS4 – Photo Printing & Color
- 85-048: Advanced Wireless Communications
- 85-047: Fundamentals of Multiprotocol Label Switching (MPLS)
- 85-031: Fundamentals of Switching Technologies
- 85-024: Fundamentals of Voice Over IP
- 85-056: Certified Information Systems Auditor (CISA®) Certification
- 84-236: Adobe® InDesign® CS4 – Level 2 (Macintosh)
- 84-214: Adobe® Illustrator® CS4 – Level 2 (Macintosh)
- 84-213: Adobe® Flash® CS4 – Level 2 (Macintosh)
- 84-094: Adobe® Dreamweaver® CS4 – Level 2 (Macintosh)
- 84-091: Adobe® Flash® CS4 – Level 1 (Macintosh)
- 84-085: Adobe® Photoshop® CS4 – Level 2 (Macintosh)
- 84-083: Adobe® InDesign® CS4 – Level 1 (Macintosh)
- 84-071: Making Google™ Work for You
- 84-069: Create Legal Forms Using Microsoft® Word 2007
- 84-066: Adobe® Dreamweaver® CS4 – Level 1 (Macintosh)
- 84-065: Adobe® Illustrator® CS4 – Level 1 (Macintosh)
- 84-064: Adobe® Photoshop® CS4–Level 1 (Macintosh)
- 84-031: Adobe® Photoshop® Elements 6.0
- 84-016: Adobe® RoboHelp® 7 – Level 2
- 84-000: Adobe® RoboHelp® 7 – Level 1
- 58-719 Integrating Your Business Solutions With Microsoft� Office Professional Edition 2003
- 77-972 JavaScript-Advanced Programming Second Edition
- 77-971 JavaScript-Programming Second Edition
- 77-961 NetObjects Fusion 5 Advanced
- 77-960 NetObjects Fusion 5 Introduction
- 77-956 Rational Rose Introduction
- 77-955 Java 2 Advanced Programming
- 77-954 Java 2-Programming Language for Developers
- 77-953 XML-Schema Design Second Edition
- 77-952 XML-DTD Design Second Edition
- 77-951 DHTML Cross-browser Techniques Second Edition
- 77-950 ZENworks 2 Workstation Management
- 77-948 XML An Introduction Second Edition
- 77-944 XML-Document Object Model DOM 1
- 77-942 XML Schema Design
77-811 Network+ Certification Core Hardware A CompTIA Certification
click here to download the course outline
A+™ Certification: Core Hardware – A CompTIA
Certification
Course Specifications
Course number: 077811
Course length: 5 days
Software: A+
Course Description
A+ Certification: Core Hardware
is a hands-on instruction book that helps prepare you for CompTIA's
A+ Core Hardware exam #220-221. To this end, we have included an appendix that lists the current exam objectives and references to the lessons and topics that deal with each objective. Prerequisites: We designed
A+ Certification: Core Hardware for the student who has a basic
knowledge and experience with PCs and who wants to pursue a career as a computer service technician. To ensure your success, we recommend you first take the following Element K courses or have equivalent knowledge:
•
Hard Disk Management for DOS 6.22
•
Introduction to Personal Computers Using Windows 98
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured,
hands-on activities.
Hardware/Software Requirements
For the instructor, and for
each student in the class, one assembled Intel-based microcomputer that
students can disassemble and reassemble during the course. Each system should meet the following requirements as closely as possible:
•
ATX mid-tower case with ATX power supply.
•
ATX-style motherboard using the Intel 440BX chipset.
•
Pentium II or Pentium III using Slot 1 architecture.
•
32 MB of RAM.
•
1.44 MB floppy-disk drive.
•
4 GB internal IDE hard-disk drive.
•
AGP video adapter.
•
Soundblaster 16-bit sound card.
•
24x internal IDE CD-ROM drive.
•
56 K 3COM (U.S. Robotics) ISA internal modem.
•
3COM 3C905B 10/100 PCI network adapter.
•
PS/2-style Enhanced-101 keyboard.
•
PS/2-style Microsoft mouse.
•
PC-compatible microphone.
•
PC-compatible speaker set.
•
Windows 98 Second Edition (full version) installed on each PC.
For the instructor, and for
each student in the class, one of each of the following is required:
•
SCSI host adapter with bootable BIOS (not installed before class).
•
4 GB SCSI internal hard-disk drive (not installed before class).
•
IDE internal Zip disk drive, SuperDisk drive, or second CD-ROM drive (not installed before
class) • computer technician's toolkit. • digital multimeter. • blank floppy disk. • Isopropyl alcohol and cotton swabs. • A portable computer for demonstration purposes.
Optionally, the instructor should have an assortment of computer components and peripherals to show to the class throughout the teaching time, including: • RAM. • disk drives. • interface cards. • cables. • connectors. • adapters. • one or more printers (for demonstration purposes).
At least one, preferably one for each student or pair of students, research workstation capable of running Windows 98. Research stations should have: • Pentium or newer processors. • at least 32 MB of RAM. • 500 MB or larger hard drives. • Internet access configured and available. Performance-Based Objectives • Describe the development and general functionality of personal computers and their various
components, as well as the basic tools needed to service them. • Maintain safe and healthy work habits while servicing computers. • Identify the characteristics of a PC's internal system components, including problems associated
with them and the procedures for servicing them. • Identify features of various bus architectures, including ISA, EISA, PCI, and Plug and Play. • Differentiate between and work with the ports, connectors, and cables found on most PCs. • Identify the internal expansion capabilities of a PC. • Identify the technical characteristics of storage systems. • Identify the technical characteristics of common peripheral devices. • Acquire the skills necessary for servicing and maintaining portable systems. • Describe the basic components of a network. Course Content Lesson 1: Introduction to Desktop Computers Topic 1A: A Brief History of Computers Topic 1B: Numbering Systems Topic 1C: Desktop Computer System Components and Their Functions Topic 1D: Software and Firmware Topic 1E: Tools of the Trade Lesson 2: Safety Topic 2A: Basics of Electricity and Electronics Topic 2B: General Safety Guidelines Topic 2C: Fire Safety Topic 2D: Computer Equipment Disposal Lesson 3: System Components Topic 3A: Power Supplies Topic 3B: ROM BIOS Topic 3C: Central Processing Units Topic 3D: System Boards Topic 3E: Memory Lesson 4: Bus Architectures Topic 4A: What is a Bus? Topic 4B: The 8-bit Bus Topic 4C: The ISA Bus Topic 4D: The EISA Bus Topic 4E: Micro Channel Architecture Bus Topic 4F: The PCI Bus Topic 4G: Plug and Play Topic 4H: Video Circuitry Buses Lesson 5: Ports, Connectors, and Cables Topic 5A: Overview of Input/Output Ports Topic 5B: PS/2 Ports Topic 5C: Serial Ports Topic 5D: Parallel Ports Topic 5E: Universal Serial Bus Ports Topic 5F: FireWire Ports Lesson 6: Expansion Boards Topic 6A: Drive Controllers Topic 6B: Video Cards Topic 6C: Sound Cards Topic 6D: Modem Cards Lesson 7: Storage Systems Topic 7A: Fixed Disk Drives Topic 7B: Removable Media Disk Drives Topic 7C: Backup Systems Lesson 8: Peripheral Devices Topic 8A: Primary Input Devices Topic 8B: Primary Output Devices Topic 8C: Other Input/Output Devices Lesson 9: Portable Computing Topic 9A: Components of Portable Systems Topic 9B: PC Cards Topic 9C: Power Management Lesson 10: Networking Topic 10A: Network Concepts Topic 10B: Introduction to the OSI Model Topic 10C: Network Connectivity Appendix A: Customer Satisfaction Importance of Customer Satisfaction Communication Skills Service Calls Appendix B: A+ Core Hardware Exam Objectives Mapping Exam Objectives to Course Content