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77-811 Network+ Certification Core Hardware A CompTIA Certification

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A+™ Certification: Core Hardware – A CompTIA

Certification

Course Specifications

Course number: 077811

Course length: 5 days

Software: A+

Course Description

A+ Certification: Core Hardware

 

is a hands-on instruction book that helps prepare you for CompTIA's

A+ Core Hardware exam #220-221. To this end, we have included an appendix that lists the current

exam objectives and references to the lessons and topics that deal with each objective.

Prerequisites: We designed

 

A+ Certification: Core Hardware for the student who has a basic

knowledge and experience with PCs and who wants to pursue a career as a computer service technician.

To ensure your success, we recommend you first take the following Element K courses or have equivalent

knowledge:

 

Hard Disk Management for DOS 6.22

 

Introduction to Personal Computers Using Windows 98

Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured,

hands-on activities.

Hardware/Software Requirements

For the instructor, and for

 

each student in the class, one assembled Intel-based microcomputer that

students can disassemble and reassemble during the course. Each system should meet the following

requirements as closely as possible:

 

ATX mid-tower case with ATX power supply.

 

ATX-style motherboard using the Intel 440BX chipset.

 

Pentium II or Pentium III using Slot 1 architecture.

 

32 MB of RAM.

 

1.44 MB floppy-disk drive.

 

4 GB internal IDE hard-disk drive.

 

AGP video adapter.

 

Soundblaster 16-bit sound card.

 

24x internal IDE CD-ROM drive.

 

56 K 3COM (U.S. Robotics) ISA internal modem.

 

3COM 3C905B 10/100 PCI network adapter.

 

PS/2-style Enhanced-101 keyboard.

 

PS/2-style Microsoft mouse.

 

PC-compatible microphone.

 

PC-compatible speaker set.

 

Windows 98 Second Edition (full version) installed on each PC.

For the instructor, and for

 

each student in the class, one of each of the following is required:

 

SCSI host adapter with bootable BIOS (not installed before class).

 

4 GB SCSI internal hard-disk drive (not installed before class).

 

IDE internal Zip disk drive, SuperDisk drive, or second CD-ROM drive (not installed before

class)

 

computer technician's toolkit.

 

digital multimeter.

 

blank floppy disk.

 

Isopropyl alcohol and cotton swabs.

 

A portable computer for demonstration purposes.

Optionally, the instructor should have an assortment of computer components and peripherals to show to

the class throughout the teaching time, including:

 

RAM.

 

disk drives.

 

interface cards.

 

cables.

 

connectors.

 

adapters.

 

one or more printers (for demonstration purposes).

At least one, preferably one for each student or pair of students, research workstation capable of

running Windows 98. Research stations should have:

 

Pentium or newer processors.

 

at least 32 MB of RAM.

 

500 MB or larger hard drives.

 

Internet access configured and available.

Performance-Based Objectives

 

Describe the development and general functionality of personal computers and their various

components, as well as the basic tools needed to service them.

 

Maintain safe and healthy work habits while servicing computers.

 

Identify the characteristics of a PC's internal system components, including problems associated

with them and the procedures for servicing them.

 

Identify features of various bus architectures, including ISA, EISA, PCI, and Plug and Play.

 

Differentiate between and work with the ports, connectors, and cables found on most PCs.

 

Identify the internal expansion capabilities of a PC.

 

Identify the technical characteristics of storage systems.

 

Identify the technical characteristics of common peripheral devices.

 

Acquire the skills necessary for servicing and maintaining portable systems.

 

Describe the basic components of a network.

Course Content

Lesson 1: Introduction to Desktop Computers

Topic 1A: A Brief History of Computers

Topic 1B: Numbering Systems

Topic 1C: Desktop Computer System Components and Their Functions

Topic 1D: Software and Firmware

Topic 1E: Tools of the Trade

Lesson 2: Safety

Topic 2A: Basics of Electricity and Electronics

Topic 2B: General Safety Guidelines

Topic 2C: Fire Safety

Topic 2D: Computer Equipment Disposal

Lesson 3: System Components

Topic 3A: Power Supplies

Topic 3B: ROM BIOS

Topic 3C: Central Processing Units

Topic 3D: System Boards

Topic 3E: Memory

Lesson 4: Bus Architectures

Topic 4A: What is a Bus?

Topic 4B: The 8-bit Bus

Topic 4C: The ISA Bus

Topic 4D: The EISA Bus

Topic 4E: Micro Channel Architecture Bus

Topic 4F: The PCI Bus

Topic 4G: Plug and Play

Topic 4H: Video Circuitry Buses

Lesson 5: Ports, Connectors, and Cables

Topic 5A: Overview of Input/Output Ports

Topic 5B: PS/2 Ports

Topic 5C: Serial Ports

Topic 5D: Parallel Ports

Topic 5E: Universal Serial Bus Ports

Topic 5F: FireWire Ports

Lesson 6: Expansion Boards

Topic 6A: Drive Controllers

Topic 6B: Video Cards

Topic 6C: Sound Cards

Topic 6D: Modem Cards

Lesson 7: Storage Systems

Topic 7A: Fixed Disk Drives

Topic 7B: Removable Media Disk Drives

Topic 7C: Backup Systems

Lesson 8: Peripheral Devices

Topic 8A: Primary Input Devices

Topic 8B: Primary Output Devices

Topic 8C: Other Input/Output Devices

Lesson 9: Portable Computing

Topic 9A: Components of Portable Systems

Topic 9B: PC Cards

Topic 9C: Power Management

Lesson 10: Networking

Topic 10A: Network Concepts

Topic 10B: Introduction to the OSI Model

Topic 10C: Network Connectivity

Appendix A: Customer Satisfaction

Importance of Customer Satisfaction

Communication Skills

Service Calls

Appendix B: A+ Core Hardware Exam Objectives

Mapping Exam Objectives to Course Content

 

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