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77-802 A+ Certification First Look Operating Systems
clik here to download the course outline
A+ Certification First Look: Operating Systems
Course specifications
Course number: 077 802 Maps to: CompTIA
Course Length: 3 days Exam #: scheduled to be released in December
2000
Hardware/software required to run this course
One computer to act as a Windows NT 4.0 primary domain controller (PDC) for a single classroom
domain. This computer's hardware must be on the Windows NT 4.0 Hardware Compatibility List (HCL)
and meet or exceed the following specifications:
•
486DX/33 MHz processor.
•
16 MB of RAM.
•
1 GB hard disk.
•
CD-ROM drive.
•
Network adapter card and cabling required for network connectivity.
•
VGA monitor.
•
Keyboard.
•
Mouse or other pointing device.
One computer for the instructor and each student. Each computer must be on the Windows 2000 HCL and meet or exceed the following specifications:
•
Pentium 133 MHz processor.
•
32 MB of RAM.
•
3.2 GB hard disk.
•
12x CD-ROM drive.
•
3.5” high-density floppy disk drive.
•
Network adapter card and cabling required for network connectivity.
•
VGA monitor capable of supporting 800 x 600 resolution and 256 colors. (Required to run the
simulations provided with this course.)
•
Keyboard.
•
Mouse or other pointing device.
•
A single licensed copy of Windows NT 4.0 Server for the classroom PDC.
•
A licensed copy of MS-DOS version 5.0 or higher for the instructor and each student.
•
A licensed copy of Windows 95, Windows 98, or Windows NT 4.0 Workstation for the
instructor and each student.
•
A licensed copy of Windows 2000 Professional for the instructor and each student.
•
A CD-ROM copy of the Windows NT Workstation 4.0 installation files. You'll share this CDROM
on the classroom server for students to observe folders and files.
•
Internet access.
•
Four blank, high-density 3 1/2”; floppy disks for the instructor and each student.
•
A variety of Windows 2000 Plug and Play compliant devices for students to install during
Lesson 14.
•
A Windows 2000 compatible application program for students to install during Lesson 14.
Course description
Overview: We designed A+ Certification First Look: Operating Systems for the new computer
professional who has support-level knowledge of personal computer (PC) hardware, but needs to expand
upon that knowledge to learn the basic skills to set up and support the operating systems that run on
PCs. In this course, we will focus on the Microsoft operating systems included in the updated CompTIA
A+ Certification exam & MS-DOS, Windows 95, Windows 98, Windows NT Workstation 4.0, Windows
2000 Professional, and Windows 3.1. In addition, students will be introduced to the Linux operating
system.
Prerequisites: To ensure your success, we recommend you first take the following Element K course or
have equivalent knowledge:
A+ Certification First Look: Hardware
Delivery method: Instructor-led, group-paced, classroom-delivery learning model with structured handson
activities.
Benefits: In this course, students will learn basic system administration skills for MS-DOS, Windows
95, Windows 98, Windows NT Workstation 4.0, and Windows 2000. In addition, this course will help
prepare students to take the expected updated CompTIA A+ Operating Systems exam due in December
2000.
Target student: Students taking this course should have a good understanding of the hardware
components in a personal computer, and how to install, configure and troubleshoot devices on a PC.
Performance-based objectives
Lesson objectives help students become comfortable with the course, and also provide a means to
evaluate learning. Upon successful completion of this course, students will be able to:
•
Describe the purpose of an operating system in general, and explain how the MS-DOS operating
system functions.
•
Install each of the Windows 9x operating systems.
•
Provide support to and troubleshoot Windows 9x applications that aren't running properly.
•
Describe how a virtual machine operates and distinguish between preemptive and cooperative
multitasking.
•
Troubleshoot problems with Windows 9x computers.
•
Evaluate the Windows NT family of operating systems.
•
Install Windows NT.
•
Analyze the Windows NT startup process.
•
Configure a Windows NT computer.
•
Analyze the system architecture of Windows NT 4.0.
•
Use Performance Monitor to examine the performance of Windows NT systems.
•
Discuss the capabilities of the different offerings in the Microsoft operating system family, the
components of the Active Directory, and analyze the two basic models for a Microsoft network environment.
•
Analyze the Windows 2000 startup process.
•
Perform basic system administration with the Microsoft Management Console.
•
Customize your installation of Windows 2000.
•
Optimize your hard drive performance using Windows 2000 system tools.
•
Explore Linux fundamentals.
Course content
Lesson 1: Overview of the MS-DOS Operating System
Task 1A: Introduction to MS-DOS
Task 1B: Preparing a Disk for Use
Task 1C: Checking Your Disk for Errors
Lesson 2: Introduction to the Windows 9x Family of Products
Task 2A: Introduction to Windows 9x
Task 2B: Desktop Orientation
Task 2C: Installing Windows 9x
Task 2D: Troubleshooting the Setup Process
Lesson 3: Windows 9x Architecture
Task 3A: The Structure of the Windows 9x Operating System
Task 3B: The Windows 9x Registry
Task 3C: Memory
Task 3D: The Virtual Machine Manager
Lesson 4: Troubleshooting Windows 9x
Task 4A: Troubleshooting Strategy
Task 4B: Troubleshooting Configuration Problems
Lesson 5: Overview of Windows NT 4.0
Task 5A: The Windows NT Operating System
Lesson 6: Installing Windows NT 4.0
Task 6A: An Overview of the Installation Process
Task 6B: Planning an Installation
Task 6C: Server-based Installation
Task 6D: Uninstalling and Upgrading
Lesson 7: The Windows NT Boot Process
Task 7A: Starting Windows NT
Lesson 8: Configuring Windows NT
Task 8A: The Registry
Task 8B: The Control Panel
Task 8C: System Maintenance
Task 8D: Using System Policy Editor to Edit the Registry
Lesson 9: Architectural Overview of Windows NT 4.0
Task 9A: Examining the Windows NT 4.0 System Architecture
Task 9B: Virtual Memory in Windows NT 4.0
Lesson 10: Monitoring and Troubleshooting Windows NT 4.0
Task 10A: Using Performance Monitor
Task 10B: The Emergency Repair Process
Task 10C: Using Other Troubleshooting Resources
Lesson 11: Introduction to the Windows 2000 Family of Products
Task 11A: Overview of Windows 2000
Task 11B: Installing Windows 2000
Task 11C: Server-based Installation
Lesson 12: The Windows 2000 Boot Process
Task 12A: Examining the Windows 2000 Boot Process
Task 12B: Troubleshooting the Boot Process
Lesson 13: Windows 2000 System Administration Basics
Task 13A: System Administration in Windows 2000
Task 13B: The Windows 2000 Registry
Lesson 14: Customizing a Windows 2000 Installation
Task 14A: Installing New Hardware
Task 14B: Customizing Windows 2000
Task 14C: Adding and Removing Software and Operating System Updates
Lesson 15: Managing Hard Disks and Partitions
Task 15A: Creating and Managing Partitions on Basic Disks
Task 15B: Dynamic Disks
Task 15C: Disk Defragmentation and Compression
Lesson 16: Linux Fundamentals
Task 16A: Introduction to Linux
Task 16B: Acquiring and Using Linux
Appendix A: Windows 3.x
Introduction to Windows 3.x
Memory and Hard Drive Speed
Executing DOS Applications From Windows
Troubleshooting
Additional information: This course was designed to cover the expected exam content of CompTIA's
updated A+ Operating Systems exam scheduled to be released in December 2000. With the inclusion of
the Windows 3.x Appendix, this course will also help prepare students to take the current CompTIA A+
Operating Systems exam.
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