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Courses:

77-801 A+ Certification First Look Hardware

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A+ Certification First Look: Hardware

Course specifications

Course number: 077 801 Maps to: A+ Hardware

Course Length: 5 days Exam #: 220-101

Hardware/software required to run this course

 

Hardware:

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ATX Mid-tower case with power supply

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ATX motherboard with floppy, IDE, serial, parallel, USB, and PS/2 ports

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Intel Pentium II 233Mhz

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32 MB RAM Memory

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1.44 MB Floppy Disk Drive

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4 GB IDE Hard Disk Drive

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SCSI Controller with internal and external connectors

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4 GB SCSI Hard Disk Drive

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AGP Video Card

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SoundBlaster-compatible Sound Card

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24X IDE CD-ROM Drive

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IDE ZIP Disk Drive or IDE SuperDISK Drive

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56K Internal Modem (ISA)

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Network Interface Card with RJ-45 port (PCI)

 

Software:

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Windows 98 Second Edition

Course description

Overview: We designed A+ Certification: Hardware for the student who has a basic knowledge

and experience with PCs and who wants to pursue a career as a computer service

technician.

Delivery method: Instructor-led

Performance-based objectives

Lesson objectives help students become comfortable with the course, and also provide a means to

evaluate learning. Upon successful completion of this course, students will be able to:

 

Identify proper procedures for installing and configuring system components and devices.

 

Diagnose and troubleshoot system problems and determine whether they're hardware or

software related.

 

Identify safety procedures, environmental hazards, and preventative maintenance techniques.

 

Identify popular motherboards, types of memory, bus architectures, and the purpose of CMOS.

 

Define the print process and identify procedures for servicing printers.

 

Identify the unique components of portable systems.

 

Define basic networking concepts and configure a computer to function on a network.

 

Differentiate between effective and ineffective behaviors related to customer satisfaction.

Course content

Lesson 1: Microcomputers

Topic 1A: A Brief History of Computers

Topic 1B: Number Systems

Topic 1C: Microcomputer System Components and Their Functions

Topic 1D: Software and Firmware

Topic 1E: Tools of the Trade

Lesson 2: Safety

Topic 2A: Basics of Electricity and Electronics

Topic 2B: General Safety Guidelines

Topic 2C: Fire Extinguishers

Topic 2D: Computer Equipment Disposal

Lesson 3: System Components

Topic 3A: Power Supply

Topic 3B: ROM BIOS

Topic 3C: Central Processing Unit

Topic 3D: System Board

Topic 3E: Memory

Lesson 4: Bus Architectures

Topic 4A: What is a Bus?

Topic 4B: The 8-bit bus

Topic 4C: The ISA Bus

Topic 4D: The EISA Bus

Topic 4E: Micro Channel Architecture Bus

Topic 4F: The PCI Bus

Topic 4G: Video Circuitry Buses

Lesson 5: Ports, Connectors, and Cables

Topic 5A: Overview of Input/Output Ports

Topic 5B: PS/2 Ports

Topic 5C: Serial Ports

Topic 5D: Parallel Ports

Topic 5E: Universal Serial Bus Ports

Topic 5F: Firewire Ports

Lesson 6: Expansion Boards

Topic 6A: Drive Controllers

Topic 6B: Video Cards

Topic 6C: Sound Cards

Topic 6D: Modem Cards

Lesson 7: Storage Systems

Topic 7A: Fixed Disk Drives

Topic 7B: Removable Media Disk Drives

Topic 7C: Tape Backup Systems

Lesson 8: Peripherals Devices

Topic 8A: Primary Input Devices

Topic 8B: Primary Output Devices

Topic 8C: Other Input/Output Devices

Lesson 9: Portable Computing

Topic 9A: Components of Portable Systems

Topic 9B: PC Cards

Topic 39C: Power Management

Lesson 10: Networking

Topic 10A: Network Concepts

Topic 10B: Comparing fault tolerance of different network topologies

Topic 10C: Introduction to the OSI Model

Topic 10D: Network Connectivity

Appendix A: Customer Satisfaction

 

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