77-601 Exchange 2000 Server System Administration

Courses:

77-601 Exchange 2000 Server System Administration

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Exchange 2000 Server : System Administration

Course Specifications

Course number: 077601

Software Version Number: 2000

Course length: 5 days

Course Description

Overview: Students will learn how to install, configure, and manage a Microsoft Exchange 2000

Server environment. They will create and manage storage groups and stores, recipient objects, and

public folders. They will also configure SMTP, message routing, Internet protocols, and instant

messaging. In addition, students will use Outlook Web Access to send email messages.

Prerequisites: To ensure your success, we recommend you first take the following Element K courses or

have equivalent knowledge:

•

Windows 2000: Network and Operating System Basics:

•

Windows 2000: Installation and Administration:

•

Windows 2000: Administering the Active Directory:

•

Windows 2000 for Windows NT Administrators:

Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured handson

activities.

Hardware/Software Requirements: You will need:

•

One computer for the instructor and one for each student with the following characteristics:

•

P-II 400 MHz or faster CPU with 512 K L2 cache;

•

PCI 2.1 compliant bus;

•

256 MB of RAM;

•

8 GB hard drive;

•

DVD or CD-ROM player;

•

PCI network interface card; and

•

4 MB video card.

•

Microsoft Windows 2000 Advanced Server.

•

Microsoft Windows 2000 Service Pack 1.

•

Microsoft Exchange 2000 Server Enterprise Edition.

•

Microsoft Outlook 2000.

Performance-Based Objectives

Lesson objectives help students become comfortable with the course, and also provide a means to

evaluate learning. Upon successful completion of this course, students will be able to:

•

Identify and discuss the features of Microsoft Exchange 2000 Server.

•

Install and troubleshoot Microsoft Exchange 2000 Server.

•

Use administrative tools to configure and manage Microsoft Exchange 2000 Server.

•

Create and manage storage groups and stores.

•

Create and manage recipient objects.

•

Create and manage public folders.

•

Review SMTP concepts and configure SMTP Domain names and SMTP virtual servers.

•

Create routing groups and configure message routing.

•

Explore message flow architecture and the link state table and algorithm.

•

Integrate IIS with Microsoft Exchange 2000 Server and configure email protocols.

•

Integrate Outlook Web access with Microsoft Exchange 2000 Server.

•

Install and configure instant messaging.

•

Use Performance Microsoft Management Console to monitor Microsoft Exchange 2000 Server

performance.

Course Content

Lesson 1: Identifying Microsoft Exchange 2000 ServerComponents, Features, and Capabilities

Topic 1A: Exchange 2000 Server Components and Features

Task 1A-1: Analyzing Exchange 2000 Server Components

Task 1A-2: Analyzing the Client Types that are Supported by Exchange2000 Server

Task 1A-3: Comparing Exchange 2000 Products

Topic 1B: Overview of Exchange 2000 Server Integrationwith Windows 2000

Task 1B-1: Defining Exchange 2000 Partitions in Active Directory

Topic 1C: Exchange 2000 Server Capabilities

Task 1C-1: Analyzing Exchange 2000 Server Capabilities

Lesson 2: Installing Microsoft Exchange 2000 Server

Topic 2A: Preparing for an Exchange 2000 Server Installation

Task 2A-1: Preparing the Windows 2000 Forest for an Exchange 2000 Installation

Task 2A-2: Preparing Domains for Exchange 2000 Server

Task 2A-3: Analyzing Administrative Groups and Routing Groups

Topic 2B: Installing Exchange 2000 Server

Task 2B-1: Examining Exchange System Manager

Task 2B-2: Examining Folders Added by the Exchange 2000 Installation

Task 2B-3: Configuring the Microsoft Outlook Client and Sending anEmail

Lesson 3: Managing Microsoft Exchange 2000 Server

Topic 3A: Managing Security

Task 3A-1: Examining the Organization Object in Exchange System Manager

Task 3A-2: Enabling and Examining the Security Properties Page

Task 3A-3: Examining Top Level Containers in the Organization Object

Task 3A-4: Observing Permissions in Exchange System Manager

Task 3A-5: Using the Exchange Administration Delegation Wizard

Task 3A-6: Verifying Permissions

Task 3A-7: Assigning an Administrative Role and Verifying Permissions

Task 3A-8: Analyzing Permission Requirements

Topic 3B: Managing Administrative Groups

Task 3B-1: Creating an Administrative Group

Topic 3C: Creating Recipient Objects and Managing AddressLists

Task 3C-1: Viewing the Recipients Container in Exchange System Manager

Task 3C-2: Using the Exchange Tasks Wizard to Create a User Recipient

Task 3C-3: Creating a Contact Recipient

Task 3C-4: Creating a Group Recipient

Task 3C-5: Viewing Address Lists in Exchange System Manager

Task 3C-6: Creating an Address List

Task 3C-7: Configuring an Address List

Task 3C-8: Changing the Recipient Name Display with ADSI Edit

Task 3C-9: Configuring and Using the Recipient Update Service

Lesson 4: Creating, Configuring, and Managing StorageGroups and Stores

Topic 4A: Defining and Creating Storage Groups and Stores

Task 4A-1: Creating a Storage Group and a Mailbox Store

Task 4A-2: Deleting a Mailbox Store

Topic 4B: Examining the Extensible Storage Engine

Task 4B-1: Analyzing Extensible Storage Engine Terminology

Task 4B-2: Analyzing File Types

Task 4B-3: Enabling Circular Logging

Topic 4C: Storing Information in a Store Database andBacking Up Data

Task 4C-1: Performing a Backup

Lesson 5: Configuring and Administering Recipient Objects

Topic 5A: Configuring Recipient Objects

Task 5A-1: Viewing Properties of a User Recipient

Task 5A-2: Viewing the Exchange General Properties Page

Task 5A-3: Viewing the Exchange Advanced Properties Page

Topic 5B: Managing Recipient Objects

Task 5B-1: Adding Email Addresses for a User

Task 5B-2: Viewing and Setting Permissions on a User's Mailbox

Task 5B-3: Sending and Receiving Emails on Your Own Account and OnBehalf of

Another User

Task 5B-4: Moving a User's Mailbox

Topic 5C: Managing Exchange 2000 Server through Policies

Task 5C-1: Creating Policies and Viewing Properties Pages

Task 5C-2: Creating a Recipient Policy

Task 5C-3: Applying a Server Policy

Topic 5D: Scripting Utilities

Task 5D-1: Using the LDIFDE Utility

Lesson 6: Creating, Configuring, and Managing PublicFolders

Topic 6A: Creating and Configuring Public Folders

Task 6A-1: Creating and Using Public Folders

Task 6A-2: Posting Information to a Public Folder

Task 6A-3: Configuring Public Folders

Task 6A-4: Creating an Additional Public Folder Hierarchy

Task 6A-5: Examining Public Store Sub-containers

Task 6A-6: Administering Public Folders

Topic 6B: Configuring Permissions on Public Folders

Task 6B-1: Viewing Public Folder Permissions

Task 6B-2: Using Roles to Set Permissions on Public Folders

Topic 6C: Configuring Replication

Task 6C-1: Analyzing Public Folder Replicas

Task 6C-2: Creating a Public Folder Replica

Task 6C-3: Viewing Replication Status

Task 6C-4: Enabling Diagnostic Logging for Public Folder Replication

Task 6C-5: Analyzing Public Folder Replica Connections and Referrals

Topic 6D: Examining the Replication Process

Task 6D-1: Analyzing the Replication Process

Task 6D-2: Generating a Replication Conflict

Topic 6E: Defining Configuration Settings with Policies

Task 6E-1: Applying a Public Store Policy

Lesson 7: Configuring SMTP

Topic 7A: Defining SMTP and ESMTP Commands and Concepts

Task 7A-1: Analyzing SMTP Commands and Reply Codes

Task 7A-2: Analyzing ESMTP Commands

Task 7A-3: Viewing SMTP Folders

Topic 7B: Creating Virtual Servers

Task 7B-1: Creating an SMTP Virtual Server

Task 7B-2: Configuring Message Filters

Task 7B-3: Exploring Authentication Methods

Task 7B-4: Exploring Secure Communications

Task 7B-5: Exploring Connection Control

Task 7B-6: Exploring Relay Restrictions

Task 7B-7: Exploring Messaging Limits and Badmail

Task 7B-8: Exploring Delivery Properties

Task 7B-9: Examining Virtual Server Queues

Topic 7C: Examining and Configuring an SMTP Connector

Task 7C-1: Configuring SMTP Connectors

Lesson 8: Creating, Configuring, and Managing MessageRouting

Topic 8A: Creating Routing Groups

Task 8A-1: Creating a Routing Group and Adding Members

Topic 8B: Connecting Routing Groups

Task 8B-1: Creating Routing Group Connectors

Task 8B-2: Configuring an SMTP Connector for Triggered Delivery

Task 8B-3: Analyzing the X.400 Connector

Topic 8C: Examining Link State Processes and Functionsand Route Determination

Task 8C-1: Analyzing Link State Information and Route Selection

Lesson 9: Message Flow, Link Connectivity, and MessageTracking

Topic 9A: Examining the Components and Functions of MessageFlow Architecture

Task 9A-1: Analyzing Message Flow

Topic 9B: Analyzing Failed Links and Tracking Messages

Task 9B-1: Tracking Messages

Lesson 10: Integrating IIS and Configuring Email Protocols

Topic 10A: Integrating IIS with Exchange 2000 Server

Task 10A-1: Examining IMAP4, POP3, and NNTP Virtual Servers

Topic 10B: Exploring Client Connectivity, Message Transfer,and Security

Task 10B-1: Configuring the Outlook Express Client

Task 10B-2: Creating and Configuring an IMAP4 Virtual Server

Task 10B-3: Connecting to an IMAP4 Server using Outlook Express

Task 10B-4: Analyzing LDAP, Kerberos Security, and Client ConnectivityIssues

Topic 10C: Discovering NNTP Services with Exchange 2000Server

Task 10C-1: Creating a Newsgroup

Lesson 11: Integrating and Using Outlook Web Access

Topic 11A: Examining the Benefits and Limitations of OutlookWeb Access

Task 11A-1: Analyzing the Benefits and Limitations of Outlook Web Access

Topic 11B: Defining the Components and Process of OutlookWeb Access

Task 11B-1: Examining Outlook Web Access Directories and Files

Task 11B-2: Using Outlook Web Access to Send and Receive Email

Topic 11C: Providing Secure Access

Task 11C-1: Access Email through a Front-end Server

Task 11C-2: Analyzing Front-end Server Placement

Lesson 12: Implementing Instant Messaging

Topic 12A: Examining Instant Messaging

Task 12A-1: Analyzing Instant Messaging Terms and Components

Topic 12B: Installing and Configuring Instant Messagingwith Exchange 2000 Server

Task 12B-1: Configuring an Instant Messaging Home Server

Task 12B-2: Configuring User Accounts for Instant Messaging

Task 12B-3: Installing the Instant Messaging Client

Task 12B-4: Configuring Instant Messaging

Topic 12C: Examining Instant Messaging Operations

Task 12C-1: Analyzing Instant Messaging Operations

Lesson 13: Using Monitoring Tools

Topic 13A: Monitoring Tools

Task 13A-1: Analyzing Monitoring Tools

Task 13A-2: Viewing Information Store Objects and Counters in PerformanceMonitor

Topic 13B: Using Monitoring and Status

Task 13B-1: Using the Monitoring And Status Utility

Task 13B-2: Examining Notifications

Task 13B-3: Viewing Server and Connector Status

Topic 13C: Using Diagnostics Logging, Event Viewer, andProtocol Logging

Task 13C-1: Enabling Diagnostic Logging

Task 13C-2: Viewing Diagnostic Logging Entries in Event Viewer

Task 13C-3: Enabling and Viewing Protocol Logs

Appendix A: Full-text Indexing

Full-text Indexing Benefits

Full-text Indexing Process and Architecture

Full-text Index Creation

Gather Files, Application Log, and System Monitor

Appendix B: Outlook 2000 and OWA with IE 5 Comparison

Outlook 2000 and OWA Compared

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